The Best of my Customer journey Videos collection

I have collected the last months a huge amount of videos on Customer journey. I have experienced Customer Journey and be trained earlier this year and I wanted to have a full overview of the possibilities.

It is my pleasure to share it with you the best I have found today. Enjoy! (You have other good videos? please share it as a comment!!)

 Customer Journey: a good intro

Understanding Customer Journey mapping (a video conference with the Sephora example)

Customer Journey Mapping Basics – A short video guide to Customer Journey Mapping(a webminar)


How To Create A Customer Journey Map(a great way to start your own)


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